ANZ named No.1 bank for customer relationship strength for the 15th time
ANZ’s Institutional business has maintained its leadership of the Australian market, ranking No. 1 for overall customer relationship strength in the Coalition Greenwich 2024 Large Corporate & Institutional Relationship Banking Survey, Australia.
ANZ was also named No. 1 for overall lead bank penetration and market penetration, business momentum, and most trusted adviser.
The survey also recognised ANZ as No.1 market leader for Environmental, Social and Governance (ESG) and sustainable finance, and equal-first for advice and insights for ESG and sustainable finance.
ANZ Managing Director Institutional Australia & PNG (Acting), Jo Scotney, said: “This result is a testament to our team for their ongoing focus on building and maintaining customer relationships, as well as providing strategic advice and solutions across our core products and services, and the increasingly important area of ESG.”
In the Coalition Greenwich, 2024 Large Corporate & Institutional Transactional Banking Survey, Australia, ANZ was ranked No. 1 for transaction banking product development and innovation for the second consecutive year. It was also named lead bank penetration for overall transaction banking and separately, for trade services, as well as no.1 for market penetration for host-to-host and trade platforms.
ANZ Managing Director of Transaction Banking, Lisa Vasic said: “We are appreciative of the feedback from our customers that recognises ANZ’s continued investment in our people, payments and cash management platform. We remain committed to helping our clients with tools and insights to help them make the most of strategic business opportunities as they adapt to a digitalised landscape.”
Highlights of the Coalition Greenwich, 2024 Large Corporate & Institutional Relationship Banking Survey, Australia (Ranking the four major banks)
* #1 RSI in 2005-06, 2008, 2010 (=1st), 2011, 2014-21, 2023-24
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