Under the agreement, ANZ will deliver services across cash management, payments, merchant acquiring and cross-border banking requirements from 1 April, 2019. These services will be divided between ANZ and Westpac, the incumbent bank.
ANZ Group Executive Institutional, Mark Whelan, said: “We’re very proud to be partnering with the NSW government as it looks to transform the way frontline services are delivered to its citizens. This partnership goes beyond a traditional banking relationship and reflects our strong alignment on both innovation and community purpose, as well as our commitment to delivering seamless payment experiences to the people and businesses of NSW.”
ANZ has also been named as an innovation partner to the NSW Government, a partnership which will leverage the bank’s market-leading capability and experience in data analytics, agile ways of working, human-centred design, digital and payments.
ANZ Group Executive Digital Banking, Maile Carnegie, said: “Like banks, governments are facing changing expectations from their citizens and need to respond in a way that’s intuitive, flexible and innovative. The NSW Government is progressive in its thinking and we’re confident this partnership will draw upon our experience and expertise in digital banking and transformations to help drive that vision for the future.”
The contract is for three years with options to extend.
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