Spread across five floors, ANZ’s Chinatown branch offers specialist services for business customers, home loan customers, the local Chinese community as well as providing a Private Banker and two international sales desks.
Commenting on the reopening, Managing Director Retail Distribution Catriona Noble said: “This branch provides a unique financial hub for local and international customers with business, personal and private banking services all under the one roof.
“Supporting small businesses is a key focus for us and creating a hub like this with specialists means our customers can access the services they need in a central location.
“Not only is this our largest branch in Australia, it is also the number one branch for helping new arrivals their banking needs. We have multi-lingual staff members and other specialists on hand to assist with everything from opening an account to establishing a business.”
Originally opened in 1921, the Chinatown branch on George Street was closed for 19 weeks this year for a significant upgrade.
The state-of-the-art financial hub now offers improved services and facilities, including two new ATMs operating 24/seven, three internal ATMs for assisted transactions with bankers, and facilities for customers to access specialists from Corporate and Commercial Banking and Wealth.
Staff members at the Chinatown branch speak a range of languages to help customers, including Mandarin, Cantonese, Thai, Korean, Malaysian, Japanese, Vietnamese, Indonesian and more.