ANZ today announced the completion of its acquisition of The Royal Bank of Scotland’s (RBS) retail, commercial and private banking businesses in Indonesia, completing the final stage of the acquisition of selected RBS businesses in six Asian countries.
ANZ CEO Asia Pacific, Europe and America Alex Thursby said: “ANZ now has a business of significant scale in Indonesia with 28 branches in 11 cities which puts ANZ in a strong position to deliver relationship-focused banking for affluent retail clients.
“ANZ has more than 900,000 customers in Indonesia, and we’ll continue to invest and support customers in this key market for ANZ.”
Indonesia is the sixth and final market where RBS businesses have transitioned to ANZ following the completion of the RBS acquisitions in the Philippines, Vietnam, Hong Kong, Taiwan and Singapore. Across the six markets, ANZ has added 49 branches, 1.6 million customers and US$6.5 billion in customer deposits as a result of the acquisition.
“We have now completed the RBS acquisition in all six countries, accelerating our super regional strategy and building a strong platform for our retail, wealth and commercial businesses across the region,” Mr Thursby said.
“Our priority now is to deepen ANZ’s relationships with former RBS customers across the region and show customers the benefits of our extensive regional network and standing as one of the world’s safest banks.”
ANZ has re-branded the 18 RBS branches and 29 ATMs in Indonesia and moved customers and staff to ANZ with minimal disruption. ANZ has also opened a new branch in the South Sumatran capital of Palembang, giving ANZ a total of 28 branches now open in 11 key Indonesian cities.
Former RBS customers retain their existing relationship managers and can continue to access branches, ATMs, internet banking and the Bersama network of 20,000 ATMs across Indonesia. ANZ has also introduced its ANZ Signature Priority Banking which offers affluent retail customers a dedicated relationship manager and a full banking and wealth management service.
ANZ’s operations in Indonesia date back to 1973 and it now offers a full range of banking services covering retail, wealth, commercial, institutional and private banking. Further information about ANZ’s services in Indonesia is available on anz.com/indonesia.