25% of SMEs are sceptical about the value of digital tools. They have low confidence exploring digital technologies and the lowest use of digital tools.
31% of SMEs are significant users of technology and often rely on external help to increase their digital capability. However they are generally ineffective in the adoption and integration of digital tools.
10% of SMEs have a high level of interest in and knowledge of digital. Whilst they have been relatively successful in their adoption of digital tools, they’re not realising their full potential.
34% of SMEs have a strong understanding of digital tools and, not surprisingly, this group has the highest use of digital tools. These businesses are digitally-powered.